Personal Data Protection Policy

(for the “Trinidado” brand, managed by “Hustler” EOOD)

This Personal Data Protection Policy aims to inform you how “Hustler” EOOD, UIC 202778856, with registered office and registered address: Sofia, 41 President Lincoln Blvd. – ground floor, as the personal data controller, collects, uses, stores and protects the personal data provided by you in connection with the activities of the “Trinidado” brand.

1. Grounds for processing personal data
We process your personal data on the following legal grounds:
• Performance of a contract (e.g. when ordering products);
• Consent (e.g. for subscription to a newsletter or marketing information);
• Legal obligation (e.g. for accounting);
• Legitimate interest (e.g. to improve the service and security of the site).

2. What personal data do we collect
Depending on how you interact with the Trinidad brand, we may collect the following personal data:
• Name and surname;
• Email address, phone number;
• Shipping and billing address;
• Payment details (without storing bank cards);
• Order history and preferences;
• Cookie data and user activity on the site (if any).

3. Processing purposes
Your data is used for:
• Processing and delivery of orders;
• Communication with customers (incl. for questions, support and notifications);
• Issuing invoices and complying with legal obligations;
• Sending marketing messages (only with consent);
• Analysis and improvement of the user experience.

4. Storage period
Your personal data is stored:
• For the period necessary to fulfill the contractual relationship;
• Until the withdrawal of consent to processing (in cases of marketing);
• For a period determined by law (for example, up to 10 years for accounting purposes).

5. Who has access to your data
Personal data may be provided to third parties when necessary:
• Courier and postal service providers;
• Payment service providers (e.g. for online payments);
• IT and hosting companies supporting the Trinidad website;
• Government authorities – only if legally required.

All third parties we work with are bound by confidentiality agreements and compliance with the GDPR.

6. Your rights
You have the right to:
• Access your personal data;
• Request correction or deletion of data;
• Restrict processing;
• Object to processing;
• Withdraw your consent at any time;
• File a complaint with the Personal Data Protection Commission (CPDP).

CPDP contacts:
Address: city Sofia 1592, 2 Prof. Tsvetan Lazarov Blvd.
Website: https://www.cpdp.bg
Email: kzld@cpdp.bg

7. Contact with the personal data administrator
“Hustler” EOOD
Address: Sofia, 41 President Lincoln Blvd.
Email: office@hustler-print.com
Phone: +359883526382